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Working a Profile Within a Flow

Click any card on a flow's board to open that profile without leaving the page.

What's in the panel

  • Name — click the link icon next to it to open the full profile.

  • Status and source — shown just below the name.

  • Current stage — displayed as a colored pill.

  • Quick actions:

    • Call and Email — reach out directly.

    • Log activity — record something that happened.

    • Alert — create an internal reminder for yourself; this doesn't send anything to the client.

  • Phone, Email, Source, Assigned To, and Last activity — at a glance.

Moving a profile between stages

Use the Move to Stage dropdown to move a profile to a different stage — no dragging required.

Notes and activity

Add a note in the Notes field and click Save to log it on the profile. The Recent activity feed below shows a running history, including automatic entries like being added to the flow.

In Table view, each row's ⋯ menu gives you similar quick options without opening the full panel.

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